Home PageOverviewAbout UsAssociatesArchives
ClientsTestimonialsProducts & ServicesLeadershipOrg. Assess/Improvement
S.O.A.R.S.Culture ChangeSkills & CompetenciesSystems & ProcessesPerformance & Rewards
Strategic DiversityFuture of ODEnt. SustainabilityWhenItAllComesTogetherAudio Products
Contact Us

We are currently working with a number of Fortune 500 multinational corporations in the New York/New Jersey area in the following industries:
Energy Telecommunications
Health Care
Pharmaceuticals
Hi Tech
Financial Services
Manufacturing
Consumer Products
Food

For further information, please contact us at 973-335-6299.

Testimonials (click here for more)
Over the past ten months the MSO, Inc. Board and staff have been working with consultants who are assisting with the development and finalization of a strategic plan. Based on past experiences, what one often gets is someone who charges a lot of money just to tell you what you already know. As someone once told me, “A consultant is someone who charges you to borrow your watch to tell you what time it is.” They often appear to recommend changes just for the sake of change, which seems to justify the fees they charge. All of this can be true unless you are fortunate enough to find a good consultant(s), which is what we at MSO have found in Tom Drucker and Jeana Wirtenberg.

In essence, we have a fresh pair of eyes looking at what we do every day and someone who asks “why you do what you do”. As soon as you discover that your only answer is “we always did it that way”, you recognize you have a problem and change is needed somewhere. What an unbiased consultant can identify is where you may have inadvertently become
stuck in a rut and not even realize it. They have the ability to point out the day-to-day activities that you do as routine which may not be so routine to others. Additionally you want someone who will look at your entire operation, (the good, the bad and the ugly) and give you back a fair analysis. One that will effectively point out what you do well, what needs improvement and what you are not doing.

-- James Townley, CPCU
     President & CEO,
     MSO, Inc.

Excerpted from the MSO, Inc.
Spring 2007 Newsletter

Client Results:

Designed and implemented:

  • Leadership competencies as the foundation for succession planning, leadership/executive development, and performance management systems
  • Core Identity strategy and programs, to enhance the alignment and engagement of 12,000 employees with the company's "higher purpose"
  • Large-scale culture change resulting in enhanced safety culture and related balanced scorecard measures
  • Learning maps for 10,000 employees to build business understanding and align all associates, positioning the company for success as it went through deregulation
  • Strategic business case for Diversity in five operating companies
  • Leadership and professional development strategy linking business needs to organizational and individual skill development
  • Cultural transformation of HR organization to align with business goals
  • Change management plan for large nonprofit, supporting successful $100 million capital campaign for major renovation


The following letter was submitted to the Executive Director of the Institute for Sustainable Enterprise, www.fdu.edu/ise, at which Jeana Wirtenberg serves as Director of External Relations and Services:

Thank you very much for sharing with me the Institute’s wonderful achievement report. I was very impressed by the range and breadth of the Institute’s curricular and extracurricular activities. Your work focuses on perhaps the greatest global challenges facing world citizens and it is heartening to see that faculty and students have become so passionately engaged.

The Institute’s programs are exceptional, the people are inspiring and the potential for future distinction is unlimited. I congratulate you and your team! Please keep us informed as you continue to grow and excel.

Once again, thank you for sharing this with me. Bravo!!

Warmly,

J. Michael Adams, President
Fairleigh Dickinson University


We look forward to speaking with you to understand your needs and how we can serve you.
                    Jeana                     
Contact us for further information
Home Page